Ekart Logistics Tracking &
24x7 Customer Care Helpline
Track Flipkart, Myntra, and Shopsy shipments in real time. Instant access to verified Ekart toll-free numbers, city hub helplines, Sunday delivery policies, and fake delivery attempt dispute escalation.
Routing your parcel request directly to the official Ekart server...
National Helpline Number
Official all-India customer support for tracking, delays & address corrections.
Bangalore Direct Desk
Instakart Services Pvt Ltd direct line for unresolved escalations & merchant logistics.
Written Grievance Desk
Submit lost parcel complaints, damaged shipment evidence & RTO chargeback disputes.
Ekart Customer Care Numbers & Regional Hubs (City-Wise)
Direct contact lines and hub locations across major metro clusters for express re-delivery and warehouse pickup inquiries.
| Region / Metro Hub | Verified Phone Number | Hub Office Address | Operating Hours | Direct Action |
|---|---|---|---|---|
| Delhi NCR (Gurugram / Noida) | 1800 208 9898 / 011-4000-8800 | Okhla Industrial Area Phase-III / Sector 18 Gurugram Hub | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
| Mumbai & Thane Hub | 1800 208 9898 / 022-6800-4400 | Bhiwandi Logistics Park / MIDC Andheri East, Mumbai | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
| Bengaluru (Central HQ Hub) | 080-6798-2222 / 1800 208 9898 | Brigade Gateway, 26/1 Dr. Rajkumar Rd, Malleshwaram, Bengaluru | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
| Chennai & Tamil Nadu | 1800 208 9898 / 044-4800-2200 | Guindy Industrial Estate / Ambattur Industrial Estate, Chennai | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
| Pune Hub | 1800 208 9898 / 020-6700-1100 | Chakan MIDC Phase II / Hadapsar Industrial Estate, Pune | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
| Hyderabad & Telangana | 1800 208 9898 / 040-4900-5500 | GMR Aerospace & Logistics Park, Shamshabad, Hyderabad | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
| Kolkata & Eastern Hub | 1800 208 9898 / 033-4600-7700 | Dhulagarh Logistics Hub / Sector V, Salt Lake, Kolkata | 8:00 AM – 8:00 PM (All 7 Days) | Dial |
Ekart Local Town Hub Directory & Delivery Agent Contact Guide
Direct procedures to contact local delivery hubs in towns like Baraut (UP), Vayathur (Kerala), and 500+ Indian regional clusters without falling for online scams.
Thousands of customers searching Google for "ekart baraut contact number" or "ekart vayathur contact number" encounter fake business listings on Google Maps. Cyber fraudsters publish personal 10-digit mobile numbers posing as hub managers and demand ₹5 to ₹25 re-delivery fees via Google Pay, PhonePe, or remote access apps (AnyDesk/TeamViewer). Ekart / Instakart Services never charges re-delivery fees and never asks for UPI payments or OTPs over the phone.
The 3 Verified Ways to Contact Your Local Ekart Delivery Associate or Hub
Direct Agent SMS Link (fkrt.it)
Once your parcel departs the local mother hub (e.g., Baraut, Vayathur, etc.), Ekart sends an SMS with an official fkrt.it tracking link. Tapping it displays your assigned delivery associate's mobile number, current vehicle route, and delivery PIN.
Call 1800 208 9898 + Pincode
Dial 1800 208 9898 from your registered phone. Select your language, choose "Track Order" or "Speak to Executive", and provide your town's 6-digit postal code (e.g., 250611 for Baraut, 670705 for Vayathur). The customer service agent will contact the local hub coordinator internally.
Flipkart / Myntra In-App Callback
Open your Flipkart or Myntra app, go to Orders > Your Consignment > Need Help? > Delivery Delayed > Request a Call Back. A logistics resolution specialist connects with you within 5 minutes and can connect you on a 3-way conference call with the local hub delivery associate.
Key Town & Rural Delivery Hub Pincode Reference
*Ekart covers over 14,000 pincodes across India. For any town or village not listed above, call 1800 208 9898 with your local 6-digit postal code.
Does Ekart Deliver on Sunday? & Delivery Timings
Official dispatch schedules and operating hours
Ekart Logistics operates a continuous 7-day fulfillment cycle. Sundays and national holidays are active delivery days for Flipkart standard, Flipkart Plus, and Myntra shipments.
Standard Operating Windows:
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Morning Dispatch: 8:00 AM – 1:00 PM (First-attempt priority residential parcels).
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Afternoon & Evening Window: 1:00 PM – 8:00 PM (Commercial addresses & standard surface).
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Express Night Delivery: 8:00 PM – 9:00 PM (Available in Tier 1 metros with OTP verification).
How to Report False "Customer Unavailable" (Fake NDR)
Stop unauthorized returns before your parcel gets sent back
Delivery associates facing tight evening quotas often flag parcels as "Customer Not Available", "Address Incomplete", or "Customer Refused" without visiting your location or making a phone call. This triggers an unjustified Return to Origin (RTO).
Immediate 3-Step Escalation:
Are you an online seller shipping orders via Ekart or Flipkart?
Ekart bills shipments based on the higher of physical scale weight vs volumetric weight [L×W×H / 5000]. Oversized flyers and air-filled boxes inflate billable weights into higher slabs, quietly draining ₹35–₹55 in unnecessary freight on every order.
Essential Ekart Delivery Guides & Dispute Playbooks
Ekart Delivery Timings Today: Dispatch Hours, Sunday Rules & After 8 PM Packages
Official breakdown of morning (8 AM – 1 PM) and evening (1 PM – 8 PM) dispatch waves, Sunday residential rules, and what to do if your package is stuck in transit.
How to Contact Local Ekart Delivery Hubs (Baraut, Vayathur & 500+ Towns) Safely
Why Ekart never publishes branch numbers on Google Maps, the common ₹5 UPI scam alert, and the 3 verified ways to reach your local delivery supervisor.
Frequently Asked Questions About Ekart Logistics
1 What is the official Ekart customer care phone number in 2026?
The official Ekart Logistics 24x7 toll-free customer care phone number is 1800 208 9898. For corporate escalations and direct Bangalore head office assistance, you can dial 080-6798-2222 or email support@ekartlogistics.com. Support operates 7 days a week from 8:00 AM to 8:00 PM IST across India.
2 What are Ekart delivery timings today? Does Ekart deliver on Sundays or after 8 PM?
Ekart standard delivery timings today are from 8:00 AM to 8:00 PM IST, active all 7 days of the week including Sundays and most public holidays. Morning dispatches leave local hubs around 8:00 AM. In select high-density metro corridors, express residential deliveries may continue until 9:00 PM. If your tracking says "Out for Delivery" today, your package will be attempted before 8:00 PM.
3 What is the Ecart services customer care number (is Ecart the same as Ekart)?
Yes, "Ecart" and "Ekart Logistics" are the same carrier (legally registered as Instakart Services Pvt Ltd, the logistics arm of Flipkart). The official Ecart services customer care number is 1800 208 9898. Beware of third-party scam websites displaying private 10-digit mobile numbers for Ecart services—the only legitimate toll-free helpline is 1800 208 9898.
4 How can I contact my local Ekart delivery hub in towns like Baraut, Vayathur, or my area?
Ekart does not post direct phone numbers for local delivery centers (e.g. Baraut in UP, Vayathur in Kerala, or small-town hubs) publicly on Google Maps to prevent financial phishing scams. To contact your local hub: (1) Check your "Out for Delivery" SMS for the direct link (fkrt.it) showing your assigned delivery boy's contact, (2) Call toll-free 1800 208 9898 and enter your local town pincode (e.g. 250611 for Baraut, 670705 for Vayathur), or (3) Go to your Flipkart/Myntra order > "Need Help" > "Request a Call Back".
5 How can I get the contact number of my Ekart delivery boy directly?
When your shipment reaches the last-mile stage and status changes to "Out for Delivery", Ekart automatically sends an SMS to your registered mobile number. This SMS contains the delivery agent's first name, direct or masked contact number, and your secure delivery OTP. You can call the driver directly until 8:00 PM.
6 How can I track my Ekart parcel online with tracking ID / AWB?
Enter your 14-digit Ekart AWB / Tracking ID (usually starting with FMPP, FMPC, MYNT, or OD) into the SellerLeak tracking bar above and click "Track Live Status". You will be routed directly to the verified carrier telemetry server showing current parcel transit stage, out-for-delivery status, and estimated arrival time.
7 What should I do if Ekart marks "Delivery Attempted / Customer Unavailable" falsely (Fake NDR)?
This is known as a Fake NDR (Non-Delivery Report). If your status updates to "Customer Unavailable" without the agent calling or visiting, immediately call the Ekart helpline at 1800 208 9898 within 2 hours and request a "Re-dispatch with Delivery Agent Call Verification". E-commerce sellers can use SellerLeak's Fake NDR Legal Dispute Generator to demand carrier CDR call logs.
8 Where are Ekart customer care hub offices located in major cities?
Ekart maintains regional fulfillment hubs across all Indian metros: Delhi NCR (Okhla Industrial Area), Mumbai (Bhiwandi & Andheri East), Bengaluru (Whitefield & Hosur Road), Chennai (Guindy Industrial Estate), Pune (Chakan & Hadapsar), Hyderabad, and Kolkata. Detailed hub addresses and direct helplines are listed in our directory below.