Track Delhivery surface and air express shipments in real time. Direct 24x7 toll-free helpline (1800 103 6354), official WhatsApp support desk, city hub directories, and legal Fake NDR dispute escalation.
Handshaking with Delhivery's live central telemetry server...
Direct pan-India line for delayed deliveries, transit tracking, and re-attempt booking.
Get real-time delivery agent phone number, delivery rescheduling, and OTP assistance.
Lodge formal tickets for lost items, damaged parcels, or courier SLA penalty claims.
Contact direct regional sorting centers for stuck shipments, self-pickup, and field executive escalations.
| City / Region | Primary Hub Contact | Major Fulfillment Center / Hub | Action |
|---|---|---|---|
| Delhi NCR (Gurgaon HQ) | 0124-6719500 / 1800 103 6354 | Plot 5, Sector 44, Gurugram, Haryana & Okhla Phase II Mega Hub | Call Desk |
| Mumbai & MMR | 1800 103 6354 / +91 80698 57777 | Bhiwandi Logistics Park, Mankoli Naka & Marol Industrial Area, Andheri (E) | Call Hub |
| Bengaluru | 1800 103 6354 / +91 80698 57777 | Peenya Industrial Area Stage 1 & Whitefield Export Promotion Park | Call Hub |
| Chennai | 1800 103 6354 | Ambattur Industrial Estate & Sriperumbudur Logistics Corridor | Call Hub |
| Pune | 1800 103 6354 | Chakan MIDC Phase 2 & Hadapsar Industrial Estate | Call Hub |
| Hyderabad | 1800 103 6354 | Medchal Industrial Area & Shamshabad Airport Cargo Logistics Park | Call Hub |
| Kolkata | 1800 103 6354 | Dhulagarh Industrial Park, NH-6 & Kasba Industrial Area | Call Hub |
Yes, absolutely. Delhivery operates 7 days a week, delivering residential parcels on Sundays and most government holidays between 8:00 AM and 8:00 PM. If your delivery destination is an office or industrial unit closed on Sunday, the shipment will automatically be scheduled for priority Monday delivery without penalty.
Delhivery standard delivery hours run from 8:00 AM to 8:00 PM IST. In high-density metro routes, express runs continue until 9:00 PM. Once the parcel status transitions to "Out for Delivery", the customer receives an SMS/WhatsApp notification with the rider's direct cell number and an authorization OTP.
If Delhivery marked your parcel as "Address Incomplete" or "Customer Refused" without actually visiting or calling, demand an immediate Telecom CDR (Call Detail Record) audit and geo-coordinate verification.
Expert answers to the most common Delhivery tracking and customer care queries.
The official all-India Delhivery customer care toll-free helpline number is 1800 103 6354. You can also reach the Gurgaon Head Office desk directly at 0124-6719500 or via verified WhatsApp support at +91 80698 57777. Support is active Monday to Sunday from 8:00 AM to 8:00 PM IST.
Enter your 12 to 14-digit numeric Delhivery waybill / AWB tracking number in the tracking bar above and click "Track Live Status". The system connects directly to Delhivery's verified server, displaying dispatch origins, transshipment transit hubs, out-for-delivery status, and rider details.
Yes. Delhivery operates 7 days a week, including Sundays and national holidays, between 8:00 AM and 8:00 PM for standard B2C and D2C e-commerce shipments. For corporate commercial addresses closed on Sundays, re-dispatch is scheduled for Monday.
Delhivery associates make deliveries between 8:00 AM and 8:00 PM. On the morning of delivery, the recipient receives an SMS and WhatsApp notification containing the field executive's contact number and delivery verification PIN / OTP.
This is a Fake Non-Delivery Report (NDR). When a delivery boy marks failed delivery without calling or reaching your premises, immediately WhatsApp Delhivery at +91 80698 57777 or dial 1800 103 6354 demanding GPS geo-fence audit. Sellers can use SellerLeak's automated Fake NDR Dispute Engine to demand Telecom Call Detail Records (CDR) and waive RTO return penalties.
Delhivery maintains mega express hubs across Delhi NCR (Toll-Free 1800 103 6354 / 0124-6719500), Mumbai (Bhiwandi & Marol 022-6834-0000), Bengaluru (Peenya & Whitefield 080-6893-0000), and Chennai (Ambattur). Hub addresses and direct contact tables are provided below.